Privacy Policy - Gray's Wardrobe

Gray’s Wardrobe (“Gray’s,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide through our website, surveys, and online purchases. This Privacy Policy explains the ways in which we collect, use, disclose, and protect the information you provide, and the rights you may have regarding that information. By using our website or services, you consent to the practices described herein.

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We collect information that you provide directly to us, including survey responses, contact information such as name, email, phone number, and shipping address, account details if you create an account, payment information necessary to process transactions, and communications with us including inquiries, feedback, or support requests. We may also collect information automatically when you interact with our website, such as your IP address, device type, browser, pages visited, time spent on the site, click interactions, and other usage information. We may use cookies and similar tracking technologies to monitor site performance, analyze trends, and improve user experience.

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The information we collect is used for purposes including conducting surveys and product research to inform the development of our scrubs, operating and maintaining our website and services, processing transactions and delivering products, providing customer support and responding to inquiries, sending marketing communications where you have provided consent, and analyzing website usage to optimize performance and user experience.

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Gray’s Wardrobe does not sell, rent, or trade your personal information. We may share information with service providers who perform functions on our behalf, including payment processing, shipping, analytics, or marketing services. We may also share information internally for research, product development, and operational purposes, and in aggregated or anonymized form with third parties for reporting or research purposes, ensuring that individual users cannot be identified. In limited circumstances, we may disclose information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Gray’s Wardrobe, our users, or others.

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We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse; however, no system or method of transmission over the internet is completely secure.

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information, to opt out of marketing communications, to restrict or object to certain processing of your information, or to withdraw consent where applicable. To exercise these rights, please contact us at the email address provided below.

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Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are accessing this website from outside your home jurisdiction, please note that your information may be processed in countries with data protection laws that differ from those in your location. We comply with applicable laws, including GDPR for European residents and CCPA for California residents.

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or how we handle your personal information, you may contact us directly.